Privacy Policy

1) Who we are 🏫

NorthLearn School Ltd. is a Canada-based education provider offering online courses, guided programs, and live webinars in topics such as languages, AI fundamentals, programming, digital skills, and personal development.

This policy applies to our website and to the information we collect through website forms, event registrations, and communications initiated by you.

2) Cookie categories 🍪

We use cookies and similar technologies to run the site, understand usage, and (only if you consent) measure advertising performance and show relevant ads. Cookies are grouped into exactly three categories:

3) Marketing cookies disclosures 📣

The statements below describe how marketing and advertising technologies may be used if you opt in.

4) Consent requirements ✅

Our consent banner provides three options: Accept All, Reject Non-Essential, and Manage Preferences. Analytics and marketing technologies are not activated unless you opt in. Your choice is stored in localStorage for up to 12 months.

5) Data Sharing with Advertising Partners 🤝

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

6) Lead Forms and Contact Requests 📝

When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.

Legal basis: consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).

Retention: form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.

You may request deletion of your data at any time by contacting us at the email address in this policy.

A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.

7) Google Services and Advertising 🔎

This website uses the following Google services:

8) Meta Advertising Services 📘

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:

• Page views and time on site
• Specific conversion events (form submissions, purchases)
• Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.

Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy

To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/

9) Prohibited content self-declaration 🚫

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.

10) Landing page integrity statement 🧾

The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.

11) Children’s privacy 👧

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at the address in this policy if you believe we have received data from a minor.

12) International data transfers 🌍

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly.

For Canadian users, cross-border processing may also occur when we use service providers that operate globally. We apply vendor review and contractual safeguards appropriate for education services, and we limit access to authorized personnel and vetted providers.

13) User rights 🧑‍⚖️

If you are located in the EEA or UK, you have the following rights:

• Access (Art. 15): request a copy of data we hold about you
• Rectification (Art. 16): correct inaccurate or incomplete data
• Erasure (Art. 17): request deletion ('right to be forgotten')
• Restriction (Art. 18): limit how we process your data
• Portability (Art. 20): receive your data in a structured, machine-readable format
• Objection (Art. 21): object to processing based on legitimate interest
• Withdraw consent (Art. 7.3): revoke consent at any time without penalty

To exercise any right, email us at the contact address provided in this policy. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:

• EU users: https://edpb.europa.eu
• UK users: https://ico.org.uk

14) What data we collect 🗂️

Depending on how you interact with the site, we may collect:

• Full name
• Email address
• Phone number
• IP address
• Browser type and version
• Device type and operating system
• Cookies and tracking identifiers
• Usage data (pages visited, time on site, click paths)
• Form submission content
• Conversion events (form submits, calls, purchases)

15) Legal basis for processing ⚖️

We process personal information for specific purposes and with appropriate legal grounds. Where GDPR applies, legal bases include:

For Canada, we collect, use, and disclose personal information with consent and for purposes a reasonable person would consider appropriate in the circumstances, including delivering educational services, responding to inquiries, maintaining security, and operating our website.

16) Retention periods 🕒

We retain information only as long as needed for the purposes described in this policy, and as required by applicable law. Specific retention periods:

If you request deletion, we will delete or de-identify information unless we must keep it for legal, security, or fraud-prevention reasons.

17) Policy metadata 📌